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Your Comprehensive Guide to Accessing RusCare’s In-Home Aged Care Services
Navigating the aged care system can be overwhelming, but at RusCare, we’re dedicated to making the process simple and stress-free.
Whether you’re seeking basic support through the Commonwealth Home Support Programme (CHSP) or more comprehensive assistance via Home Care Packages (HCP), our team is here to guide you every step of the way.
We offer a full spectrum of services—from personal care and domestic assistance to nursing care and cultural activities—all tailored to meet your unique needs and preferences.
Our multilingual staff and culturally sensitive approach ensure that you receive care that respects your background and enhances your quality of life.
Here’s how you can get started with RusCare:
Embarking on your care journey begins with understanding your options. We provide personalised assistance to help you navigate the aged care system, whether you're accessing services through CHSP or HCP. Our team will guide you through eligibility requirements, assessments, and application processes, ensuring you have all the information you need to make informed decisions.
Once you're approved for services, we collaborate with you to develop a customized care plan that aligns with your individual needs, goals, and cultural preferences. Whether you require basic support or comprehensive care, our wide range of services allows you to choose what best suits your lifestyle. We prioritise flexibility and adaptability, ensuring your care plan evolves with you.
Your well-being is our ongoing commitment. We provide consistent, high-quality support, regularly reviewing and adjusting your care plan to meet changing needs. Our dedicated team maintains open communication, ensuring you and your family are always informed and involved. From additional services to emergency assistance, we're here to support you every step of the way.
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