CHSP Continues Until at Least 1 July 2027
The Commonwealth Home Support Program (CHSP) will continue providing entry-level services until at least 1 July 2027. After that date, CHSP will become part of the Support at Home program.
If you currently receive CHSP: Your services will continue without interruption. When the transition happens in 2027, you'll automatically move to an appropriate Support at Home classification with no gap in care.
Need more comprehensive support? Learn about Support at Home →
What is CHSP?
The Commonwealth Home Support Program (CHSP) is an Australian Government initiative that provides entry-level support services to older Australians who need assistance to continue living independently at home and in their community. CHSP focuses on working with you, rather than doing for you, to help you maintain your independence for as long as possible.
Entry-Level Support
Ideal for seniors who need basic assistance with daily tasks like cleaning, shopping, and social activities. A great starting point for aged care services.
Wellness Approach
Focuses on helping you improve your ability to perform daily activities and maintain independence through a reablement philosophy.
Affordable Services
Government-funded with a small contribution from you based on your capacity to pay. No one is denied services if they can't afford to contribute.
Who is CHSP For?
CHSP is designed for:
- Older Australians: Generally aged 65 years or over (50 years or over for Aboriginal and Torres Strait Islander people)
- Those Needing Basic Support: Individuals who require assistance with daily living tasks to remain at home
- Carers: Providing respite services to support those who care for seniors
CHSP or Support at Home?
Choosing between CHSP and Support at Home depends on the level and complexity of care you need. Here's how they compare to help you make an informed decision.
CHSP (Until 2027)
Entry-level support for basic needs
- Basic domestic assistance
- Social support and activities
- Simple personal care needs
- Transport to appointments
- Lower fees and contributions
- No assessment waiting time
Best for: Older Australians who need help with one or two basic tasks to stay independent at home.
Support at Home (Available Now)
Comprehensive care for ongoing needs
- 8 classifications for precise funding
- Clinical care fully funded (nursing, allied health)
- Personal care and complex support
- Flexible quarterly budgets
- NO WAITING LIST - start immediately
- Restorative care and assistive technology
Best for: People with complex health needs, requiring clinical care, or needing more comprehensive support to remain at home.
CHSP Services Available Through RusCare
We offer a comprehensive range of CHSP services to support your independence and help you stay active in your community. All services are delivered with cultural sensitivity and Russian-speaking staff available.
Personal Care
Assistance with bathing, dressing, grooming, toileting, mobility support, and meal preparation to help you maintain personal hygiene and dignity.
Domestic Assistance
Household tasks including cleaning, laundry, basic home maintenance, shopping assistance, and meal services to keep your home comfortable.
Social Support
Companionship, group activities, participation in community events, Russian cultural programs, and technology assistance to stay connected.
Transport Services
Travel assistance to medical appointments, shopping centers, and social engagements with accessible vehicles for those with mobility aids.
Respite Care
In-home respite and community respite to give your regular carer a break while ensuring you continue to receive quality care and support.
Allied Health Services
Access to physiotherapy, occupational therapy, podiatry, and nutrition advice to support your health and wellbeing.
Home Maintenance
Safety installations like grab rails and ramps, plus minor repairs and basic home maintenance to ensure a safe living environment.
Multilingual Support
Russian-speaking staff who understand your cultural background and can communicate with you in your preferred language.
Cultural Activities
Participation in Russian cultural events, Orthodox Christian celebrations, and community gatherings that honor your heritage.
Eligibility & How to Apply
Getting started with CHSP is straightforward. Find out if you're eligible and understand the simple steps to access the support you need.
Who is Eligible for CHSP?
You may be eligible for CHSP if you are:
- 65 years or older (50 years or older for Aboriginal and Torres Strait Islander people)
- In need of assistance with daily tasks to live independently at home
- A carer of an older person who requires respite services
How to Apply for CHSP Services
Step 1: Contact RusCare
Call us on (03) 9793 5955 or email reception@ruscare.com.au to discuss your needs and start the process.
Step 2: Home Support Assessment
An assessor from the Regional Assessment Service (RAS) will visit your home to discuss your needs and determine appropriate support.
Step 3: Receive Approval
If approved, you'll receive referral codes for each service you're eligible for and can begin services.
Step 4: Develop Care Plan
We'll work with you to create a personalized care plan and sign a service agreement outlining services and schedule.
Step 5: Begin Services
Our Russian-speaking team starts providing support as per your care plan. Services can begin quickly after approval.
Costs and Contributions
- Government Funding: The majority of service costs are covered by the government
- Client Contribution: A small fee may be required based on your income and capacity to pay
- Transparent Fees: We provide clear information about any costs involved
Important: No one will be denied services if they cannot afford to contribute.
Why Choose RusCare for CHSP?
Russian-Speaking Staff
Communication in your preferred language with staff who understand Russian culture, traditions, and values.
Personalized Care
Tailored services and flexible scheduling arranged at times that suit you and your family's needs.
70 Years Experience
Established in 1955, we bring decades of expertise in aged care and deep community connections.
Cultural Sensitivity
Services that respect Orthodox Christian traditions, Russian cuisine preferences, and cultural customs.
Community Engagement
Opportunities to participate in Russian cultural events and connect with other seniors in the community.
Quality Assurance
Accredited provider with compliance to all government regulations and continuous quality improvement.
Ready to Access CHSP Services?
Our experienced Russian-speaking team at RusCare is here to guide you through the CHSP application process and provide the culturally sensitive support you need to maintain your independence at home. Contact us today to get started.
Frequently Asked Questions
What is the difference between CHSP and Support at Home?
CHSP provides entry-level support for those needing basic assistance with one or two daily tasks like cleaning or shopping. It's ideal for maintaining independence with simple support.
Support at Home (which replaced Home Care Packages from November 2025) offers more comprehensive, coordinated care for individuals with higher or more complex needs. It includes 8 classifications, clinical care (nursing and allied health), flexible quarterly budgets, and no waiting list.
If your needs are more complex or you require clinical care, Support at Home may be more appropriate. Learn about Support at Home →
How long does the assessment process take?
Once you contact us, we'll help you get referred for a Regional Assessment Service (RAS) assessment. The assessor will typically visit your home within 2-4 weeks of your referral. The assessment itself takes 1-2 hours.
After your assessment, you'll usually receive your approval and referral codes within 1-2 weeks, and services can begin shortly after that.
What if my needs change over time?
If your care needs increase and CHSP services are no longer sufficient, you can request an assessment for Support at Home, which offers more comprehensive care with 8 classifications to match your needs.
We'll work with you to identify when a re-assessment might be beneficial and guide you through the process. You can continue receiving CHSP services while waiting for a Support at Home assessment.
Do I have to pay for CHSP services?
The majority of CHSP service costs are covered by government funding. You may be asked to make a small contribution based on your income and capacity to pay, but this is means-tested and kept affordable.
Important: No one will be denied services if they cannot afford to contribute. We provide transparent information about any costs before services begin.
Further Resources
Enhance your understanding of the Commonwealth Home Support Program (CHSP) by exploring these valuable government resources and information sources.
My Aged Care - CHSP Info
Official information about CHSP, services available, and how they can help you stay independent at home.
Department of Health
Access detailed CHSP information directly from the Australian Government's Department of Health, including policies and updates.
Find CHSP Providers
Search and connect with CHSP service providers in your area through the My Aged Care provider finder tool.
Get Started with CHSP at RusCare Today
With nearly 70 years of experience serving Melbourne's Russian-Australian community, RusCare provides culturally sensitive CHSP services that help you maintain your independence and quality of life. Our bilingual team is ready to support you every step of the way.
