Entry-Level Support for Independent Living
The Commonwealth Home Support Program (CHSP) offers a comprehensive range of services designed to support older Australians in maintaining their independence and quality of life. At RusCare, our services are tailored to meet your unique needs, ensuring you receive the right level of support to live comfortably and confidently at home.
Need More Comprehensive Care?
If you need clinical care (nursing, allied health), intensive personal care, or more substantial daily support, you may benefit from Support at Home instead of CHSP. Support at Home offers 8 classifications with quarterly budgets, no waiting list, and fully funded clinical care.
Our CHSP Services
Personal Care
Supporting Your Daily Living NeedsOur personal care services assist you with everyday activities to ensure your comfort and well-being.
- Bathing and showering assistance
- Dressing and grooming support
- Toileting and continence care
- Mobility assistance around your home
- Medication reminders
Our compassionate caregivers respect your privacy and dignity while providing essential support.
Domestic Assistance
Maintaining a Comfortable Home EnvironmentWe help with household tasks to keep your living space clean, safe, and enjoyable.
- Cleaning (dusting, vacuuming, mopping)
- Laundry (washing, drying, folding, ironing)
- Meal preparation and cooking
- Shopping assistance and errands
- Bill paying support
Let us take care of the chores so you can focus on what you love.
Social Support
Enhancing Your Social ConnectionsWe offer opportunities to stay engaged with your community and enjoy meaningful interactions.
- Companionship visits at home
- Group activities and cultural events
- Technology assistance (phones, computers, video calls)
- Outings to movies, parks, and recreational venues
- Russian cultural activities and programs
Stay connected and active with our supportive social programs.
Transport Services
Reliable Transportation for Your NeedsOur transport services ensure you get where you need to go safely and on time.
- Medical appointments (doctors, specialists, therapy)
- Shopping trips to stores and pharmacies
- Social events and community activities
- Accessible vehicles with mobility aid accommodations
Regain your mobility and independence with our convenient transport options.
Respite Care
Supporting Carers with Temporary ReliefWe provide respite care to give your regular carer a well-deserved break.
- In-home respite care
- Community respite with group activities
- Overnight respite (subject to availability)
- Flexible scheduling to suit your needs
Our respite services support both you and your carer, promoting well-being for all.
Allied Health Services
Professional Therapies to Enhance Well-beingOur allied health professionals offer therapies to improve your physical and mental health.
- Physiotherapy for mobility and strength
- Occupational therapy for home adaptation
- Podiatry for foot care and mobility
- Nutrition advice tailored to your needs
- Speech therapy for communication support
Benefit from specialized care aimed at improving your quality of life.
Home Maintenance & Modifications
Creating a Safe and Accessible HomeWe help keep your home in good condition and adapt it to your changing needs.
- Safety installations (grab rails, handrails, ramps)
- Minor repairs (doors, windows, fixtures)
- Gardening and lawn maintenance
- Smoke alarm checks and maintenance
- Home modifications for accessibility
Live confidently in a home that meets your needs.
Specialised Services
Tailored Support for Specific NeedsWe offer additional services to address unique requirements.
- Dementia care and support
- Cultural activities celebrating Russian traditions
- Multilingual support in Russian and English
- Palliative care support coordination
- Culturally sensitive care approaches
Our team is equipped to provide compassionate care for a variety of situations.
How to Access CHSP Services
Getting started with CHSP services is straightforward. Follow these steps to access the support you need to maintain your independence at home.
Assessment
Contact My Aged Care: Call 1800 200 422 or visit MyAgedCare.gov.au to arrange a home support assessment.
Referral Codes
Receive Approval: After your assessment, you'll receive referral codes for approved services based on your needs.
Choose RusCare
Provide Referral Codes: Contact RusCare with your codes to begin developing your personalized care plan.
Service Agreement
Formalize Services: We'll create a service agreement outlining the services, schedule, and any contributions.
Begin Services
Start Receiving Support: Our team will start providing support as per your personalized plan. We're here to assist you throughout the entire process.
Ready to Access CHSP Services?
Our experienced team at RusCare is here to help you access the CHSP services you need. With nearly 70 years serving Melbourne's Russian-Australian community, we provide culturally sensitive care in your language with compassion and respect.
Frequently Asked Questions
Can I choose which services I receive?
Yes, during your assessment and care planning, you can specify the services that best meet your needs. RusCare will work with you to create a personalized support plan that addresses your individual requirements and preferences.
How often can I receive services?
The frequency of services depends on your assessed needs and the referral codes you receive from My Aged Care. Services can be provided daily, weekly, fortnightly, or monthly based on what works best for you. We'll discuss scheduling during your care planning.
Can services be provided in my language?
Absolutely! RusCare specializes in providing services to the Russian-Australian community. Our care workers and coordinators speak Russian fluently, and all services can be provided in your preferred language—Russian or English.
What if my needs change over time?
If your care needs change, you can request a re-assessment through My Aged Care. This may result in additional services being approved, or if your needs have increased significantly, you may be referred to Support at Home for more comprehensive care.
Do I need a referral from a doctor to access CHSP services?
No, you don't need a doctor's referral to apply for CHSP. However, it can be helpful to discuss your needs with your GP, as they can provide valuable medical information during your My Aged Care assessment.
Further Resources
Enhance your understanding of the Commonwealth Home Support Program (CHSP) by exploring these valuable resources provided by the Australian Government.
My Aged Care CHSP Page
Learn more about the CHSP, the types of services available, and how they can help you stay independent at home.
Department of Health CHSP Page
Access detailed information about the CHSP directly from the Australian Government's Department of Health, including policies and program updates.
Experience Culturally Sensitive CHSP Services
With nearly 70 years of experience serving Melbourne's Russian-Australian community, RusCare delivers CHSP services with cultural understanding, language support, and genuine care. Let us help you maintain your independence with dignity and respect.
