Levels of Home Care Packages | Detailed Guide by RusCare

Understanding the Four Levels of Care

At RusCare, we recognise that everyone’s care needs are unique and can change over time.

The Australian Government’s Home Care Packages (HCP) program offers four levels of care to ensure you receive the appropriate support to live independently at home.

This guide will help you understand each level and how RusCare can assist you at every stage.

Overview of Home Care Package Levels

Level 1 – Basic Care Needs
Level 2 – Low-Level Care Needs
Level 3 – Intermediate Care Needs
Level 4 – High-Level Care Needs

Each level provides a different subsidy amount, which contributes to the cost of your care services.

The higher the level, the more funding is available to support more complex care needs.

Level 1 – Basic Care Needs

Ideal For: Individuals who require minimal assistance with daily tasks to maintain independence.

Services May Include:

Personal Care: Occasional help with bathing, dressing, and grooming.
Domestic Assistance: Light housekeeping, laundry, and meal preparation.
Social Support: Support to attend community activities or appointments.
Transport Services: Assistance with transportation for shopping or medical visits.

Funding Allocation:

Approximate Annual Subsidy: $9,000

Note: Funding amounts are subject to change based on government regulations.

Level 2 – Low-Level Care Needs

Ideal For: Those needing a moderate level of assistance with daily activities.

Services May Include:

Personal Care: Regular support with daily hygiene and mobility.
Domestic Assistance: More extensive housekeeping and meal services.
Allied Health Services: Access to physiotherapy or podiatry as needed.
Respite Care: Short-term care to provide relief for family caregivers.

Funding Allocation:

Approximate Annual Subsidy: $15,750

Note: Funding amounts are subject to change based on government regulations.

Level 3 – Intermediate Care Needs

Ideal For: Individuals requiring substantial support due to more complex care needs.

Services May Include:

Nursing Care: Regular health monitoring, wound care, and medication management.
Personal Care: Comprehensive assistance with all personal hygiene needs.
Domestic Assistance: Full support with household tasks.
Social Support: Coordination of community engagement and social activities.
Allied Health Services: Ongoing therapies and specialist consultations.

Funding Allocation:

Approximate Annual Subsidy: $34,250

Note: Funding amounts are subject to change based on government regulations.

Level 4 – High-Level Care Needs

Ideal For: Those with high-level or complex care needs requiring intensive support.

Services May Include:

24/7 Care Support: Continuous assistance available as needed.
Advanced Nursing Care: Specialised medical care and health management.
Palliative Care Partnerships: Comprehensive end-of-life care focusing on comfort.
Cognitive and Mental Health Support: Services for dementia or other cognitive impairments.
Allied Health Services: Extensive therapeutic services and rehabilitation.

Funding Allocation:

Approximate Annual Subsidy: $52,000

Note: Funding amounts are subject to change based on government regulations.

Maximising Your Home Care Package

Understanding Your Budget:

Individualised Budget: Clear breakdown of funds available for care and services.
Transparent Fees: No hidden costs; we provide detailed information about any fees.

Customisable Services:

Choose Your Services: Select from a range of services that best meet your needs.
Service Flexibility: Modify services as your situation or preferences change.

Supplementary Services:

Private Services: Option to add privately funded services beyond your package.
Community Connections: Access to local groups, events, and activities.

Transitioning Between Levels

As your care needs evolve, you may require a higher or lower level of support.

Steps to Change Your Care Level:

Reassessment Request:
- Contact My Aged Care to request a new assessment.
Updated ACAT Assessment:
- An assessor evaluates your current needs.
Approval of New Level:
- Receive confirmation of your new care level.
Adjusting Your Care Plan:
- RusCare will update your services to align with your new package.

Note: There may be a waiting period for higher-level packages. We can assist you with interim support options.

Frequently Asked Questions

Can I access services from a higher-level package if I am approved for a lower level?

Your services are funded based on your approved level. However, you can supplement your package with private funding for additional services.

How often can I adjust my services within my package level?

You can adjust your services at any time. Our team is flexible and will work with you to modify your care plan as needed.

What happens if my care needs decrease?

If your needs decrease significantly, you can request a reassessment to adjust your package level accordingly.

Are the funding amounts for each level fixed?

Funding amounts are determined by the government and may be adjusted periodically. We will keep you informed of any changes.

Contact Us

Ready to Begin Your Home Care Journey?

Our friendly team is here to answer your questions and help you access the support you need.

Phone: (03) 9793 5955
Email: reception@ruscare.com.au
Address: 13 Conway Street, Dandenong, VIC, 3175

Further Resources

My Aged Care – Home Care Packages
Official government information on HCP, including application steps and services.
Visit My Aged Care HCP Page
Services Australia – Income Assessments
Learn about income assessments and fees related to Home Care Packages.
Visit Services Australia