Home Care Packages (HCP) Overview

Home Care Packages (HCP) Overview | Aged Care Services

Empowering Independence with RusCare’s Home Care Packages

What are Home Care Packages?

Home Care Packages (HCP) are government-subsidised programs designed to help older Australians remain living independently in their own homes.

They provide a coordinated package of services tailored to your specific needs.

Why Choose RusCare for Your HCP Needs?

At RusCare, we specialize in delivering personalised care that respects your cultural background and personal preferences.

Our multilingual team is dedicated to ensuring you receive the highest quality of care in the language you are most comfortable with.

HCPs empower you to live independently while receiving the support you need.

Services Offered Under HCP:

Personal Care: Assistance with daily activities like bathing, dressing, and grooming.
Domestic Assistance: Help with household tasks such as cleaning, laundry, and meal preparation.
Social Support: Opportunities to engage in community activities and social interactions.
Transport Services: Reliable transportation for appointments and social outings.
Nursing Care: Professional medical support for health conditions and medication management.
Allied Health Services: Access to physiotherapy, podiatry, and other specialist services.
Palliative Care Partnerships: Compassionate support for those with life-limiting illnesses.
Multilingual Support: Services provided in your preferred language.
Cultural Activities: Engagements that celebrate and honor your cultural heritage.

Services are tailored to your needs, promoting independence and quality of life.

Levels of Home Care Packages

HCPs are divided into four levels to suit varying care needs:

Level 1: Basic care needs
Level 2: Low-level care needs
Level 3: Intermediate care needs
Level 4: High-level care needs

Your level is determined through an assessment of your care requirements.

How to Get Started with HCP

Assessment: Contact My Aged Care at 1800 200 422 to arrange a free assessment.
Approval: After your assessment, you’ll receive a letter confirming your approved HCP level.
Choose RusCare: Select RusCare as your preferred provider to begin receiving tailored care services.
Care Planning: We’ll work with you to develop a personalized care plan that meets your needs.

Costs and Fees:

While the Australian Government subsidises a significant portion of the HCP costs, you may be required to contribute based on your income assessment.

RusCare offers transparent pricing and can assist you in understanding any fees involved.

Frequently Asked Questions

How long will I wait for a Home Care Package?

Wait times vary based on the level of care and your assessed priority. Higher levels may have longer wait times. We'll help you access interim support if needed.

Can I change my provider after starting services?

Yes, you have the flexibility to change providers. We can assist you in transferring your package smoothly.

What if my care needs change over time?

If your needs change, we can adjust your care plan. You may also request a reassessment for a higher-level package.

Do I need an income assessment?

Yes, Services Australia conducts an income assessment to determine if you need to pay an income-tested care fee.

Can I top up my package if I need extra services?

Yes, you can pay privately for additional services beyond your package funding.

Contact Us

Ready to Begin Your Home Care Journey?

Our friendly team is here to answer your questions and help you access the support you need.

Phone: (03) 9793 5955
Email: reception@ruscare.com.au
Address: 13 Conway Street, Dandenong, VIC, 3175

Further Resources

My Aged Care – Home Care Packages
Official government information on HCP, including application steps and services.
Visit My Aged Care HCP Page
Services Australia – Income Assessments
Learn about income assessments and fees related to Home Care Packages.
Visit Services Australia