Care Planning with RusCare | In-Home Aged Care Services

Crafting Personalised Care Plans Tailored to Your Unique Needs

What Are Home Care Packages?

At RusCare, we believe that effective care starts with a deep understanding of your individual circumstances.

Our Care Planning process is designed to create a personalised roadmap that addresses your specific needs, goals, and preferences.

We work closely with you and your family to ensure that your care plan not only supports your health and well-being but also enriches your quality of life.

Step 1: Comprehensive Consultation

Understanding You Is Our Priority

In-Depth Discussion:

Personalised Meeting: We arrange a face-to-face or virtual meeting at your convenience.
Listening to Your Story: Learn about your lifestyle, health conditions, routines, and what matters most to you.
Family Involvement: Encourage family members or caregivers to participate for additional insights and support.

Cultural Sensitivity

Multilingual Staff: Communicate in your preferred language for clarity and comfort.
Respecting Traditions: Incorporate your cultural practices and preferences into the care plan.

Step 2: Assessment of Care Needs

Identifying the Support You Require

Health Evaluation:

Medical Needs: Review any medical conditions, medications, and treatments.
Allied Health Services: Determine if services like physiotherapy, occupational therapy, or podiatry are needed.

Daily Living Activities:

Personal Care Needs: Assistance with bathing, dressing, grooming, and mobility.
Domestic Tasks: Help with housekeeping, meal preparation, and shopping.

Social and Emotional Well-being:

Social Support: Opportunities for community engagement and companionship.
Cultural Activities: Participation in events that celebrate your heritage.

Safety Considerations:

Home Environment: Assess for any modifications needed to enhance safety and accessibility.
Emergency Planning: Establish protocols for urgent situations.

Step 3: Developing Your Personalised Care Plan

Creating a Roadmap for Your Care

Customised Services:

Select Services: Choose from our wide range of offerings under CHSP and HCP programs.
Flexible Scheduling: Set service times that fit your routine and preferences

Goal Setting:

Short-Term Goals: Address immediate needs and priorities.
Long-Term Objectives: Plan for ongoing support and future care needs.

Budget Planning:

Understanding Funding: Clarify how your government subsidies work and any out-of-pocket costs.
Transparent Fees: Provide a detailed breakdown of costs associated with your care plan.

Care Team Assignment:

Meet Your Caregivers: Introduce you to the professionals who will be providing your services.
Consistency: Aim to assign consistent staff for familiarity and trust-building.

Step 4: Finalising the Service Agreement

Formalising Your Personalised Care Plan

Reviewing the Plan:

Detailed Explanation: Go through each aspect of the care plan to ensure it meets your expectations.
Adjustments: Make any necessary changes based on your feedback.

Service Agreement:

Documentation: Provide a clear and concise agreement outlining services, schedules, and costs.
Consent: Obtain your approval and signature to commence services.

Information Pack:

Resource Materials: Supply guides and contact information for easy reference.
Emergency Contacts: Establish key points of contact within our team for immediate assistance.

Step 5: Implementing the Care Plan

Putting Your Personalised Plan into Action

Scheduling Services:

Calendar Setup: Establish a schedule for when services will be provided.
Reminders: Offer options for appointment reminders via phone, text, or email.

Care Coordination:

Team Communication: Ensure all team members are informed and aligned with your care plan.
Family Updates: Provide regular updates to family members if desired.

Step 6: Continuous Review and Adjustment

Evolving Your Care Plan as Your Needs Change

Regular Check-Ins:

Scheduled Reviews: Conduct periodic assessments to evaluate the effectiveness of your care plan.
Feedback Opportunities: Encourage you to share your experiences and any concerns.

Adjusting Services:

Flexible Modifications: Adjust the frequency or type of services as needed.
Goal Reassessment: Update goals to reflect changes in your health or preferences.

Additional Support:

Resource Referral: Connect you with additional services or programs that may benefit you.
Emergency Adjustments: Rapidly respond to any urgent changes in your situation.

Why Personalised Care Planning Matters

Empowerment:

Your Voice Counts: You have control over your care decisions.
Independence: Support that enables you to live life on your terms.

Holistic Approach:

Comprehensive Care: Address physical, emotional, social, and cultural needs.
Quality of Life: Enhance well-being through meaningful activities and relationships.

Family Peace of Mind:

Transparency: Clear communication ensures everyone is informed and involved.
Support Network: We work collaboratively with your family and other healthcare providers.

Frequently Asked Questions

Can I choose the services included in my care plan?

Absolutely! Your care plan is customised based on your preferences and needs. You have the freedom to select the services that are most important to you.

How often can my care plan be updated?

Your care plan is a living document and can be adjusted at any time. We recommend regular reviews, but we're always available to make changes as needed.

Will I have the same caregivers consistently?

We strive to provide consistent caregivers to build trust and ensure continuity of care. If a change is necessary, we'll inform you in advance and introduce any new team members.

Contact Us

Ready to Begin Your Home Care Journey?

Our friendly team is here to answer your questions and help you access the support you need.

Phone: (03) 9793 5955
Email: reception@ruscare.com.au
Address: 13 Conway Street, Dandenong, VIC, 3175