Domestic Assistance Under Support at Home
Domestic assistance services are part of the Everyday Living category under Support at Home. These services help you maintain a clean, safe, and comfortable home environment, enabling you to focus on the activities you enjoy.
Service Classification Details
Domestic assistance is available across all Support at Home classifications based on your assessed needs. Understanding your classification helps you plan your quarterly budget effectively.
- Available in Classifications: 1-8 (all classifications)
- Service Category: Everyday Living
- What This Means: These services support general household tasks rather than health-related needs, helping you maintain a comfortable and safe living environment
Contribution Rates for Everyday Living Services
Domestic assistance is part of Everyday Living services, which have higher contribution rates than Clinical Care or Independence services because they support general household tasks rather than health-related needs.
- Full pensioners: 17.5% contribution
- Part pensioners/Commonwealth Seniors Health Card holders: 17.5-80% contribution (based on means test)
- Self-funded retirees: 80% contribution
Important: You can customise the mix of services within your quarterly budget at any time. Need more help with cooking and less with cleaning? Just let us know and we'll adjust your care plan accordingly.
Our Domestic Assistance Services
We offer comprehensive household support services delivered by friendly, reliable staff. All services can be customised to your specific needs and cultural preferences, including traditional Russian cooking and household practices.
House Cleaning
Professional cleaning services to keep your home fresh, safe, and comfortable.
- Dusting and vacuuming throughout
- Mopping floors and surfaces
- Bathroom and kitchen sanitisation
- Window cleaning for natural light
- Customised cleaning schedules
Laundry & Linen Service
Complete laundry support so you always have clean clothes and fresh linens.
- Washing and drying assistance
- Ironing and folding service
- Changing bed linens regularly
- Special care for delicate items
- Organised wardrobe maintenance
Meal Preparation
Delicious home-cooked meals prepared according to your dietary needs and preferences.
- Traditional Russian cuisine preparation
- Meal planning and grocery shopping
- Cooking assistance or full preparation
- Accommodation of dietary restrictions
- Kitchen cleanup after meals
Grocery Shopping & Errands
Support with shopping and errands so you never run out of essentials.
- Accompanied or independent shopping trips
- Prescription collection from pharmacy
- Posting letters and parcels
- Bill payment assistance
- Banking support when needed
Home Organisation
Decluttering and organising services to create a more functional living space.
- Decluttering and organisation assistance
- Seasonal wardrobe changes
- Safety checks for hazards
- Personalised storage solutions
- Home arranged to suit your needs
Light Gardening
Basic garden maintenance to keep your outdoor spaces tidy and enjoyable.
- Lawn mowing and edging
- Weeding and pruning
- Watering plants and gardens
- Basic garden tidying
- Seasonal clean-ups
Why Domestic Assistance Matters
A clean, organised home isn't just about appearances - it's fundamental to your health, safety, and wellbeing. Professional domestic assistance provides:
- Safety: Reduces fall risks and maintains a hazard-free environment
- Health: Clean home prevents infections and promotes hygiene
- Independence: Helps you stay in your own home longer
- Energy: Saves your physical energy for activities you enjoy
- Peace of mind: Relief from household worries and stress
Domestic Assistance with RusCare
With 70 years of experience serving the Russian-Australian community, we understand your cultural preferences and household traditions. Our approach combines professional service with genuine cultural understanding.
70 Years of Excellence
Since 1955, we've built a reputation for reliable, high-quality domestic assistance that respects your home, privacy, and cultural values.
Trained & Reliable Staff
All our domestic assistance workers are trained, police-checked, and insured. Many speak Russian and understand traditional household practices.
Flexible Scheduling
Services can be scheduled daily, weekly, fortnightly, or as needed. We work around your preferences and can adjust frequency anytime.
Cultural Understanding
We respect Russian household traditions, dietary preferences, and the way you like things done. Your home remains your sanctuary.
Consistent Workers
Where possible, we assign the same workers to your home. This builds trust, familiarity, and ensures they understand your preferences.
Quality Assurance
Regular quality checks ensure high standards are maintained. We're always available to address concerns and make improvements.
Ready to Simplify Your Home Life?
Our experienced team is here to discuss your household needs and create a personalised plan that respects your preferences and cultural traditions. Contact us today in Russian or English.
Learn More About Support at Home
Domestic assistance is just one part of the comprehensive Support at Home programme. Explore these resources to understand the full range of services available.
Explore Our Other Services
Domestic assistance works best when combined with other support services. Discover the full range of services available through Support at Home.
Experience Professional Domestic Assistance
Join hundreds of Melbourne families who trust RusCare for reliable, culturally sensitive domestic assistance. Our Russian-speaking team is ready to help you maintain a comfortable, safe home environment.
