Domestic Assistance | RusCare Aged Care Melbourne

At RusCare, we understand that a comfortable and well-maintained home is essential to your quality of life. Our Domestic Assistance services are designed to help you manage household tasks, so you can focus on enjoying your day-to-day activities.

Serving the Russian-Australian community in Melbourne and Victoria since 1955, we offer personalised, culturally sensitive support that respects your preferences and enhances your independence.

Making Home Life Easier and More Comfortable

Managing household chores can become challenging as we age or deal with health issues. Our Domestic Assistance services aim to:

Support Independence: Enable you to live safely and comfortably in your own home.
Reduce Stress: Alleviate the burden of household tasks that may be physically demanding.
Enhance Well-being: Provide a clean and organized environment that promotes health and happiness.
Offer Peace of Mind: Give you and your loved ones confidence knowing your home is well cared for.

At RusCare, we tailor our services to meet your specific needs, ensuring you receive the assistance that makes the most significant difference in your daily life.

Our Domestic Assistance Services

We offer a comprehensive range of household support services, delivered by friendly and reliable staff.

House Cleaning

Our cleaning services include:

Dusting and Vacuuming: Keep living spaces free of dust and allergens.
Mopping Floors: Ensure clean and safe walking surfaces.
Bathroom and Kitchen Cleaning: Sanitise these essential areas to prevent germs.
Window Cleaning: Let natural light brighten your home.

Enjoy a sparkling clean home without the physical strain.

Laundry and Linen Service

We assist with:

Washing and Drying: Handle laundry tasks efficiently.
Ironing and Folding: Keep your clothes neat and ready to wear.
Changing Bed Linens: Ensure a comfortable and hygienic sleeping environment.
Special Care Items: Attend to delicate fabrics and special garments.

Feel confident and comfortable with clean clothes and linens.

Meal Preparation

Our caregivers can help with:

Meal Planning: Create menus that cater to your dietary needs and cultural preferences.
Grocery Shopping: Purchase fresh ingredients and pantry staples.
Cooking Assistance: Prepare meals together or on your behalf.
Kitchen Cleanup: Handle dishes and kitchen tidying after meals.

Enjoy home-cooked meals that nourish your body and honor your culinary traditions.

Grocery Shopping and Errands

We provide support with:

Shopping Trips: Accompany you to stores or shop on your behalf.
Prescription Pick-Up: Collect medications from the pharmacy.
Mailing Services: Assist with posting letters and parcels.
Bill Payments: Help manage payments and keep track of due dates.

Stay on top of errands without the hassle or worry.

Home Organisation

Our services include:

Decluttering: Assist in organising belongings for easier access.
Seasonal Tasks: Help with tasks like changing wardrobe items or holiday decorations.
Safety Checks: Identify and address potential hazards like loose rugs or cluttered walkways.
Personalised Organisation: Arrange your home to suit your preferences and routines.

Experience the comfort of a well-organized home tailored to your needs.

Benefits of Our Domestic Assistance

Customised Support: Services tailored to your specific requirements and preferences.
Trustworthy Staff: Trained and vetted professionals who respect your home and privacy.
Cultural Sensitivity: Understanding of Russian traditions and practices in the home.
Flexibility: Scheduling that suits your lifestyle, whether you need daily, weekly, or occasional assistance.
Enhanced Quality of Life: More time and energy to focus on activities you enjoy.

Let us handle the chores, so you can enjoy the comforts of home without the effort.

Our Commitment to You

At RusCare, we prioritise:

Respect and Dignity: Treating you and your home with the utmost respect.
Consistency: Assigning regular staff to build familiarity and trust.
Communication: Keeping you informed and involved in planning your services.
Reliability: Punctual and dependable assistance you can count on.
Safety and Compliance: Adhering to health and safety standards to protect you and our staff.

Your satisfaction and comfort are at the heart of everything we do.

How to Access Our Domestic Assistance Services

Step 1: Get in Touch

Phone: +(61) 3 1234 5678
Email: info@ruscare.com.au

Our friendly team will discuss your needs and answer any questions.

Step 2: Personal Assessment

We’ll arrange a time to meet and assess your requirements, preferences, and any specific instructions you have.

Step 3: Customised Care Plan

Based on the assessment, we’ll develop a personalised plan outlining the services, schedule, and any special considerations.

Step 4: Begin Services

Our professional staff will commence services at times convenient for you, ensuring seamless integration into your routine.

Funding Options

Commonwealth Home Support Program (CHSP): For eligible seniors needing basic support.
Home Care Packages (HCP): For more comprehensive assistance.
Private Payment: Flexible options for self-funded services.

For more details on funding and eligibility, please visit our CHSP and HCP pages.

Frequently Asked Questions

Can I choose the tasks I need help with?

Yes, our services are fully customisable. You can select the specific tasks you want assistance with.

Will I have the same staff member each time?

We strive for consistency by assigning regular staff to build trust and familiarity.

Are your staff trained and insured?

Absolutely. Our staff are fully trained, background-checked, and insured for your peace of mind.

What if my needs change over time?

We can adjust your care plan at any time to accommodate changes in your needs or preferences.

Do you provide services in languages other than English?

Yes, many of our staff speak Russian and other languages, ensuring comfortable communication.

Get Started Today

Ready to make home life easier and more enjoyable?

Phone: (03) 9793 5955
Email: reception@ruscare.com.au
Address: 13 Conway Street, Dandenong, VIC, 3175

Our team is here to help you every step of the way.