Compassionate Personal Care | RusCare Melbourne

At RusCare, we believe that maintaining dignity and independence is paramount to enjoying a fulfilling life.

Our Personal Care services provide compassionate assistance with daily activities, enabling you to live comfortably and confidently in your own home.

Serving the Russian-Australian community in Melbourne and Victoria since 1955, we are committed to delivering personalised, culturally sensitive care that respects your individual needs and honours your heritage.

Understanding Personal Care

Personal Care involves assistance with daily self-care tasks that individuals may find challenging due to age, illness, or disability. These tasks are essential for health, well-being, and maintaining independence.

At RusCare, our Personal Care services aim to:

Promote Independence: Empower you to participate in your care to the fullest extent possible.
Ensure Safety: Provide support to prevent falls and injuries during daily activities.
Enhance Dignity: Offer respectful assistance that honors your privacy and personal preferences.
Improve Quality of Life: Reduce stress and discomfort associated with daily self-care challenges.

Our trained caregivers provide compassionate support, fostering a trusting relationship that enhances your comfort and confidence.

Our Personal Care Services

We offer a comprehensive range of personal care services tailored to your individual needs:

Assistance with Personal Hygiene

Maintaining Cleanliness and Comfort

Our caregivers assist with:

Bathing and Showering: Support with full or partial bathing, including bed baths.
Oral Hygiene: Help with brushing teeth, denture care, and mouthwash routines.
Skincare: Application of lotions and creams to maintain healthy skin.
Hair Care: Assistance with washing, drying, and styling hair.
Nail Care: Basic fingernail care (excluding toenails due to medical considerations).

Feel refreshed and comfortable with dignified assistance in personal hygiene.

Dressing and Grooming

Presenting Your Best Self

We help you with:

Selecting Clothing: Choosing appropriate and comfortable attire.
Dressing Assistance: Support with putting on and removing clothing.
Grooming: Assistance with shaving, makeup application, and jewelry.
Accessory Management: Help with glasses, hearing aids, and other personal items.

Maintain your personal style and confidence with our attentive support.

Mobility and Transfer Support

Safe Movement Around Your Home

Our caregivers provide:

Mobility Assistance: Support with walking, using mobility aids, and navigating your home.
Transfer Support: Safe assistance with getting in and out of bed, chairs, or vehicles.
Exercise Encouragement: Gentle prompts to engage in prescribed mobility exercises.
Fall Prevention: Implementation of strategies to minimise risks.

Move confidently and safely with our supportive guidance.

Toileting and Continence Care

Respectful Assistance with Sensitive Needs

We offer:

Toileting Support: Assistance with using the toilet, commode, or urinal.
Continence Management: Support with incontinence pads, catheters, or colostomy care (as per care plan).
Hygiene Maintenance: Ensuring cleanliness after toileting to prevent discomfort and infections.
Privacy and Dignity: Handling all tasks with utmost respect and discretion.

Receive compassionate care that maintains your dignity and comfort.

Meal Preparation and Feeding Assistance

Nourishing Your Body

Our services include:

Meal Preparation: Cooking nutritious meals that cater to your dietary needs and cultural preferences.
Feeding Assistance: Support with eating and drinking if needed.
Hydration Monitoring: Encouraging regular fluid intake.
Dietary Compliance: Adhering to any prescribed dietary restrictions or recommendations.

Enjoy satisfying meals that support your health and well-being.

Benefits of Our Personal Care Services

Enhanced Independence: Support that enables you to stay in your own home.
Customised Care: Services tailored to your specific needs, routines, and preferences.
Trustworthy Caregivers: Trained professionals who build respectful, compassionate relationships.
Cultural Sensitivity: Care that respects your traditions and language.
Peace of Mind: Assurance for you and your family that you’re well-supported.

Experience the confidence and comfort that comes with personalised care.

Cultural Sensitivity and Multilingual Support

At RusCare, we prioritise:

Russian-Speaking Caregivers: Many of our staff are fluent in Russian and other languages.
Cultural Practices: Respecting bathing rituals, modesty preferences, and other cultural considerations.
Personalised Approach: Understanding and honouring your customs and traditions.
Family Involvement: Encouraging family participation and communication in your preferred language.

Feel at ease with caregivers who understand and respect your cultural background.

How to Access Our Personal Care Services

Step 1: Contact Us

Reach out to our friendly team to discuss your needs and schedule an initial assessment.

Phone: (03) 9793 5955
Email: reception@ruscare.com.au

Step 2: Personal Assessment

We’ll arrange a visit to assess your needs, preferences, and any specific requirements.

Step 3: Customised Care Plan

Based on the assessment, we’ll develop a personalised care plan outlining the services, schedule, and any special considerations.

Step 4: Begin Services

Our professional caregivers will start providing support according to your care plan, with regular reviews to ensure satisfaction.

Funding Options

Commonwealth Home Support Program (CHSP): For eligible seniors needing basic support.
Home Care Packages (HCP): For more comprehensive assistance.
Private Payment: Flexible options for self-funded services.

For more information on funding and eligibility, please visit our CHSP and HCP pages.

Frequently Asked Questions

Will I have the same caregiver each time?

We strive to provide consistency by assigning regular caregivers to build trust and familiarity.

Can I choose which services I receive?

Yes, our services are fully customisable to meet your individual needs and preferences.

Are your caregivers trained and certified?

Absolutely. Our caregivers undergo rigorous training and hold relevant certifications in personal care.

How do you ensure my privacy and dignity?

We adhere to strict protocols that respect your privacy, including proper draping during personal care and discreet handling of sensitive tasks.

Can family members be involved in my care?

Yes, we encourage family involvement and can coordinate care plans to include their participation.

Contact Us

Your Comfort and Dignity Are Our Priority

Phone: (03) 9793 5955
Email: reception@ruscare.com.au
Address: 13 Conway Street, Dandenong, VIC, 3175

Our compassionate team is ready to support you with personalised care.