Personal Care Under Support at Home
Personal care services are classified as Independence Support under the Support at Home programme. These services help you with daily activities like showering, dressing, grooming, and mobility assistance, enabling you to maintain your dignity and independence at home.
Service Classification Details
Available in Classifications: 2-8 (based on your assessed needs)
Service Category: Independence Support
What This Means: Personal care services help you maintain your independence with
essential daily self-care tasks.
Contribution Rates for Independence Support
As an Independence support service, contribution rates vary based on your income and assets:
- Full pensioners: 5% contribution
- Part pensioners/Commonwealth Seniors Health Card holders: 5-50% contribution (based on means test)
- Self-funded retirees: 50% contribution
Important: Clinical aspects of personal care (such as monitoring your health conditions whilst assisting) are fully funded. The government calculates your exact contribution rate based on your individual circumstances.
Our Personal Care Services
All personal care services are provided by qualified, experienced care workers. Many of our staff speak Russian and understand Russian cultural preferences, ensuring you receive care that honours your dignity and heritage.
Showering & Bathing Assistance
Dignified support with personal hygiene to help you feel clean, refreshed, and comfortable.
- Full or partial showering assistance
- Bed baths when needed
- Hair washing and drying
- Safe transfer support
- Privacy and modesty respected
Dressing & Grooming
Help with clothing and personal presentation so you can look and feel your best every day.
- Assistance with selecting clothing
- Support putting on and removing clothes
- Help with shoes and accessories
- Shaving and grooming support
- Makeup application if desired
Oral Hygiene & Skincare
Support maintaining your oral health and skin integrity for overall wellbeing.
- Teeth brushing assistance
- Denture care and cleaning
- Moisturiser and cream application
- Nail care (fingernails)
- Skin monitoring and care
Mobility & Transfer Support
Safe assistance with movement around your home to prevent falls and maintain independence.
- Walking support and supervision
- Assistance with mobility aids
- Safe transfers (bed, chair, toilet)
- Fall prevention strategies
- Encouragement with prescribed exercises
Toileting & Continence Care
Respectful assistance with sensitive personal care needs, maintaining your dignity at all times.
- Toileting assistance and support
- Continence product management
- Catheter care (within care worker scope)
- Hygiene maintenance
- Privacy and dignity prioritised
Medication Reminders
Help remembering to take your medications at the right times (medication administration by nurses only).
- Gentle reminders for medication times
- Webster pack assistance
- Record keeping for your safety
- Observation and reporting
- Coordination with nursing staff
Why Personal Care Matters
Personal care services help you maintain your independence and dignity at home. With the right support, you can continue living in your own home safely whilst receiving assistance with daily tasks that have become challenging. This support not only addresses physical needs but also promotes:
- Self-esteem: Feeling clean, well-groomed, and presentable
- Health: Maintaining good hygiene prevents infections and skin problems
- Safety: Professional assistance reduces fall and injury risks
- Independence: Stay in your own home longer with appropriate support
- Comfort: Regular personal care helps you feel your best
Personal Care with RusCare
At RusCare, we've been providing compassionate personal care to the Russian-Australian community for nearly 70 years. Our approach combines professional expertise with deep cultural understanding:
70 Years of Experience
Since 1955, we've built a reputation for excellence in aged care. Our experience means we understand the unique needs of older Australians, particularly those from Russian backgrounds.
Russian-Speaking Caregivers
Many of our personal care workers speak Russian fluently. This ensures you can communicate your preferences, concerns, and needs in your preferred language, creating comfort and understanding.
Culturally Sensitive Approach
We understand Russian cultural values around modesty, family, and personal care. Our caregivers respect your traditions, preferences, and the way you prefer to receive care.
Flexible Scheduling
Personal care visits can be scheduled at times that suit your routine - morning, afternoon, or evening. We work around your preferences and daily schedule.
Consistent Care Workers
Where possible, we assign the same care workers to your services. This builds trust, familiarity, and ensures your caregivers understand your specific needs and preferences.
Quality & Safety Standards
All our care workers are fully qualified (Certificate III or IV in Individual Support), police checked, and undergo regular training in best practices and infection control.
Ready to Begin Personal Care Services?
Our experienced team is here to discuss your needs and create a personalised care plan that respects your dignity, preferences, and cultural background. Contact us today in Russian or English.
Learn More About Support at Home
Personal care is just one part of the comprehensive Support at Home programme. Explore these resources to understand the full range of services and support available.
Explore Our Other Services
Personal care services work best when combined with other support. Discover the full range of services available through Support at Home.
Experience Compassionate Personal Care
Join hundreds of Melbourne families who trust RusCare for culturally sensitive, professional personal care services. Our Russian-speaking team is ready to support you with dignity and respect.
