Transport Services Under Support at Home
Transport services are part of the Independence Support category under Support at Home. These services help you attend appointments, run errands, and participate in community activities - essential for maintaining your independence and quality of life.
Service Classification Details
Transport services are available across most Support at Home classifications based on your assessed needs and mobility requirements.
- Available in Classifications: 2-8 (low to maximum support)
- Service Category: Independence Support
- What This Means: These services support your independence by enabling community participation, appointment attendance, and social connection
Contribution Rates for Independence Support Services
As an Independence Support service, transport services have moderate contribution rates that reflect their importance in maintaining your independence and community connection.
- Full pensioners: 5% contribution
- Part pensioners/Commonwealth Seniors Health Card holders: 5-50% contribution (based on means test)
- Self-funded retirees: 50% contribution
Flexible Usage: You can allocate as much or as little of your quarterly budget to transport as needed, balancing it with your other service requirements.
Our Transport Services
We provide comprehensive transport services to keep you connected, active, and independent. All services include door-to-door support with experienced, patient drivers.
Medical Appointments
Never miss an important health appointment with reliable medical transport.
- GP and specialist consultations
- Hospital admissions and discharges
- Diagnostic tests and imaging
- Pathology and blood tests
- Timely arrivals with punctual drivers
Allied Health Appointments
Access essential therapy and rehabilitation services with ease.
- Physiotherapy sessions
- Occupational therapy appointments
- Podiatry and foot care
- Dietitian consultations
- Speech pathology sessions
Shopping & Errands
Stay on top of daily needs with support for essential errands.
- Supermarket and grocery shopping
- Pharmacy prescription collection
- Banking and post office visits
- Personal shopping and retail
- Assistance carrying shopping bags
Social & Family Visits
Maintain precious connections with family and friends.
- Family gatherings and celebrations
- Visiting friends and relatives
- Attending social events
- Community group meetings
- Dining out at restaurants or cafés
Cultural & Religious Activities
Participate in the cultural and spiritual activities important to you.
- Orthodox church services
- Russian cultural events and festivals
- Religious celebrations and observances
- Community centre activities
- Cultural performances and concerts
Recreational Outings
Enjoy leisure activities and maintain your hobbies and interests.
- Parks, gardens, and nature reserves
- Museums, galleries, and exhibitions
- Library visits
- Educational classes and workshops
- Sporting events and entertainment
Safe, Comfortable Transport with RusCare
Your safety and comfort are our priorities. We provide professional transport services with experienced drivers who understand the needs of seniors.
Experienced Drivers
All our drivers are fully licenced, police-checked, and trained in assisting seniors and people with mobility challenges. Patient, courteous, and punctual.
Wheelchair Accessible
Wheelchair-accessible vehicles available for clients who require them. We can also accommodate walkers, mobility scooters, and other aids.
Door-to-Door Assistance
Drivers assist you from your home to the vehicle and from the vehicle to your destination. Help with shopping bags, walking aids, or other equipment.
Russian-Speaking Drivers
Many of our drivers speak Russian and understand Russian cultural preferences. Communicate comfortably in your preferred language during your journey.
Well-Maintained Vehicles
Clean, comfortable, air-conditioned vehicles with regular safety inspections and maintenance. Your comfort and safety are never compromised.
Flexible Scheduling
Book one-off trips or schedule regular appointments. Available daily, weekly, fortnightly, or as needed. Evening and weekend transport available.
Why Transport Services Matter
Reliable transport is fundamental to maintaining independence, health, and social connection as we age. Without it, people can become isolated and miss essential appointments.
The Impact of Reliable Transport
- Health Management: Attend medical appointments, collect prescriptions, and access healthcare services without missing critical visits
- Independence: Continue managing your own affairs, shopping, and daily errands without relying on family members
- Social Connection: Maintain friendships, attend community events, and participate in cultural activities that enrich your life
- Mental Wellbeing: Reduce feelings of isolation and depression by staying active and engaged with your community
- Family Peace of Mind: Your family can relax knowing you have safe, reliable transport without needing to take time off work
- Safety: Professional drivers trained in senior care provide safer transport than driving yourself or using public transport
Ready to Stay Connected & Independent?
Our professional transport team is here to help you get where you need to go, safely and comfortably. Contact us to discuss your transport needs and schedule your first trip. Services available in Russian and English.
Learn More About Support at Home
Transport services are an essential part of the comprehensive Support at Home programme. Explore these resources to understand the full range of services available.
Explore Our Other Services
Transport services work best when combined with other support services to create a comprehensive care plan that addresses all aspects of your wellbeing.
Experience Reliable, Safe Transport Services
Join hundreds of Melbourne seniors who trust RusCare for professional transport services. Our experienced, Russian-speaking drivers provide safe, comfortable journeys that keep you connected to your community and maintain your independence.
