Reliable Transport Services | RusCare Aged Care Melbourne

At RusCare, we understand that maintaining your independence means being able to go where you need to, when you need to.

Our Transport Services are designed to provide safe, reliable, and comfortable transportation for seniors, ensuring you stay connected with your community and maintain an active lifestyle.

Serving the Russian-Australian community in Melbourne and Victoria since 1955, we are committed to delivering personalised, culturally sensitive transport solutions that respect your individual needs.

Why Transport Services Matter

Mobility is a key factor in maintaining independence and quality of life. As we age, transportation can become challenging due to:

Health Conditions: Physical limitations or medical conditions affecting driving abilities.
Safety Concerns: Increased risks associated with driving or using public transport.
Accessibility Issues: Difficulty accessing transportation options that accommodate mobility aids.
Isolation Risks: Lack of transportation leading to social isolation and decreased engagement.

Our Transport Services aim to:

Promote Independence: Enable you to continue participating in activities you enjoy.
Enhance Well-being: Reduce stress and anxiety associated with transportation challenges.
Foster Social Connections: Keep you connected with friends, family, and community.
Ensure Safety and Comfort: Provide secure transportation tailored to your needs.

At RusCare, we believe that mobility is essential to living a fulfilling life, and we’re here to make transportation easy and accessible for you.

Our Transport Services

We offer a comprehensive range of transportation options to meet your individual needs:

Medical Appointments

Timely and Safe Transport to Healthcare Providers

We ensure you never miss a vital medical appointment by providing:

Doctor Visits: Transport to and from your general practitioner or specialist appointments.
Therapy Sessions: Access to physiotherapy, occupational therapy, or other treatments.
Hospital Admissions and Discharges: Assistance with transportation during hospital stays.
Diagnostic Tests: Transport to labs, imaging centers, or other medical facilities.

Our drivers are punctual and understand the importance of your health commitments.

Shopping and Errands

Assistance with Daily Tasks and Errands

Stay on top of your daily needs with our support:

Grocery Shopping: Transport to supermarkets and assistance with carrying bags if needed.
Pharmacy Visits: Pick up prescriptions and over-the-counter medications.
Banking and Post Office: Assist with financial errands or mailing needs.
Personal Shopping: Visits to retail stores for clothing, gifts, or personal items.

Maintain your independence and routine with ease and confidence.

Social and Cultural Events

Stay Connected with Friends and Community

We help you participate in social activities by providing transportation to:

Family Gatherings: Attend special occasions and spend time with loved ones.
Cultural Events: Enjoy concerts, festivals, and community celebrations.
Religious Services: Regular attendance at your place of worship.
Dining Out: Visits to restaurants or cafes with friends or family.

Enhance your social life and well-being by staying active and engaged.

Community Activities

Participate in Programs and Activities

Access various community programs, including:

RusCare Activities: Transport to our cultural, educational, or recreational programs.
Senior Centers: Visits to local centers offering classes, workshops, or social events.
Volunteer Opportunities: Engage in volunteer work within the community.
Educational Courses: Attend classes or lectures at community centers or universities.

Expand your horizons and continue lifelong learning without transportation barriers.

Customised Transport Solutions

Tailored Services to Meet Unique Needs

We understand that everyone’s needs are different. We offer:

Flexible Scheduling: Transportation available when you need it, including evenings and weekends.
One-Time or Regular Services: Whether you need occasional transport or regular appointments, we can accommodate.
Group Transport: Arrange transportation for groups attending the same event or location.
Special Requests: Let us know your specific needs, and we’ll work to fulfill them.

Our goal is to provide transportation that fits seamlessly into your life.

Benefits of Our Transport Services

Safety and Reliability: Professional drivers trained in assisting seniors and those with mobility challenges.
Comfortable Vehicles: Clean, well-maintained vehicles equipped with necessary amenities.
Door-to-Door Service: Assistance from your home to the vehicle and to your destination.
Cultural Understanding: Drivers familiar with cultural customs and language preferences.
Peace of Mind: Reduce stress for you and your family knowing transportation is handled.

Experience freedom and independence without the worries of transportation logistics.

Safety Measures and Accessibility

Your safety is our top priority. We ensure:

Qualified Drivers: Staff with proper licenses, background checks, and training.
Vehicle Safety: Regular maintenance and safety inspections of all vehicles.
Mobility Aid Accommodation: Vehicles equipped to handle wheelchairs, walkers, and other aids.
Assistance Provided: Help with entering and exiting the vehicle, carrying bags, or other needs.
Health Precautions: Adherence to health guidelines, including cleanliness and hygiene protocols.

Travel with confidence knowing you’re in safe and capable hands.

How to Access Our Transport Services

Step 1: Contact Us

Phone: (03) 9793 5955
Email: reception@ruscare.com.au

Our friendly team will discuss your transportation needs and answer any questions.

Step 2: Scheduling

Plan Ahead: Schedule your transportation in advance to ensure availability.
Provide Details: Let us know the dates, times, destinations, and any special requirements.

Step 3: Confirmation

Receive Confirmation: We’ll confirm your booking and provide driver details.
Reminder Service: Optional reminders via phone or email before your scheduled transport.

Step 4: Enjoy the Ride

On the Day: Our driver will arrive promptly and assist you as needed.
Feedback Welcome: Let us know how we did to continually improve our services.

Funding Options

Commonwealth Home Support Program (CHSP): For eligible seniors needing basic transport support.
Home Care Packages (HCP): For more comprehensive transportation needs.
Private Payment: Flexible options for self-funded services.

For more information on funding and eligibility, please visit our CHSP and HCP pages.

Frequently Asked Questions

How far in advance do I need to book transportation?

We recommend booking at least 48 hours in advance, but we can often accommodate last-minute requests depending on availability.

Can family members or carers accompany me?

Yes, family members or carers are welcome to join you at no additional cost, provided seating is available.

Are your vehicles wheelchair accessible?

Yes, we have vehicles equipped to accommodate wheelchairs and other mobility aids. Please inform us when booking.

What measures are in place for COVID-19 safety?

We follow all government guidelines, including regular sanitisation of vehicles, driver health checks, and use of personal protective equipment as required.

Is there a limit to how far you can transport me?

We primarily serve the Melbourne and Victoria area but can discuss longer trips on a case-by-case basis.

Get Started Today

Ready to Ride with RusCare?

Phone: (03) 9793 5955
Email: reception@ruscare.com.au
Address: 13 Conway Street, Dandenong, VIC, 3175

Our team is here to make your transportation simple and stress-free.